6. I am planning to work a walk in clinic. Can I call patients on the telephone if they cannot walk in because of COVID-19? If so, what would I bill?

Yes, telephone calls will be permitted to patients who cannot attend a walk in clinic in person due to COVID-19. As a temporary measure, the physician should bill fee code 0113 Limited Office visit, and a comment must be added to the billing claim. For patients in self-isolation, include “COVID-19 self-isolation” and for all other patient care delivered via telephone include “COVID-19 telemedicine”.